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open up-Ended issues: Use concerns that cannot be answered with an easy "yes" or "no." These encourage purchasers to share additional information and insights. you could possibly be Doing the job towards a hard goal like increasing consumer retention prices by 12%. Or, should you’re attempting to raise performance across teams, you might have a

However, as situations improve, the business ought to change as well. providers will have to make clear the value of digital, reinforce the thought of Group inside the office, and empower the electronic position versions in and outdoors of work. open-access license: This can be an open up access report dispersed underneath the terms from the Resou